Conditions of Sale

It is the buyer’s responsibility to ensure that the staircase is suitable for his/her requirements in every respect. The supplier cannot be held responsible if the staircase cannot be used for the buyer’s particular circumstance. We strongly recommend that you contact your local building inspector prior to order.

Whilst every care is taken in production of cast components, we cannot be held responsible for failure of any part if the staircase has not been installed correctly. It is the customers responsibility to ensure correct installation has taken place and also that the well around the top of the spiral is protected by a landing balustrade or similar.

Claims for loss or damaged goods in transit must be made within 24 hours of receipt of goods: otherwise replacements will have to be paid for by the customer.

These terms and conditions, and any dispute or claim arising out of or in connection with them or any products supplied which are subject to these terms and conditons shall be governed by, and construed in accordance with, English law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales. All goods remain the property of Tilleys London Castings until payment has been made in full.

Click here for our full Terms & Conditions of fitting

Our Showroom

You can visit our showroom which is now open between 10-5pm Monday to Friday.

305 Archway Road, Highgate, London, United Kingdom, N6 5AA

The showroom is situated opposite Highgate Tube Station. The buses that pass the shop are No's 43, 134 and 263.

Free Parking

There is free parking outside my shop between 10am and 4pm for one hour and also more free parking around the corner in Jacksons Lane for an hour. Also there is virtually free parking after 12pm in Highgate area.